Privacy Policy
Last updated: August 2026
What we collect
When you contact us or request a quote, we collect the information you provide: your name, work email, company, team size, and the contents of your message. When you become a client, we collect the account and billing details needed to run your service. Our website does not use advertising trackers.
How we use it
We use your information to respond to inquiries, prepare quotes, provision and support your service, and meet our legal and accounting obligations. We do not sell personal information, and we do not share it with third parties except the service providers that help us operate (for example, our email and billing providers), under their own confidentiality obligations.
Client data on our platform
Call recordings, lead lists, and campaign data you load onto your hosted viciDial deployment belong to you. We access that data only to operate, maintain, and support the service, or when required by law. You are responsible for your own compliance obligations regarding the personal data you process through the dialer.
Retention and security
We keep inquiry and account data for as long as the business relationship requires and as needed for legal record-keeping. We apply technical and organizational measures appropriate to a security-focused hosting provider to protect the data we hold.
Your rights
Depending on your jurisdiction, you may have rights to access, correct, export, or delete your personal information. To exercise them, contact us through our contact page.